Packaging: Your Company’s Reputation Depends on It
May04

Packaging: Your Company’s Reputation Depends on It

By Ramon Ray, editor, Smart Hustle Magazine Online retailers have a distant relationship with their customers. Unlike brick-and-mortar stores, they can’t meet shoppers face to face, instead relying on an easy-to-use website and customer service representatives to help consumers form an impression. But for online businesses, the shipping process is actually the prime opportunity to offer top-quality customer service. Just as...

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The Value of Using a Warehouse Management Solution with Your Shipping Automation Provider

Our integration partner SkuVault highlights what makes utilizing a warehouse management system and a shipping solution in combination so instrumental to your online company’s success. Shipping is one of the most quintessential steps in the fulfillment process – you all know that. As the last step in the fulfillment process, it has the power to leave a lasting impression on your customers. Your website could be easily navigable and...

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Make This Your Best Year Yet

Now’s the time to finalize your preparations for the peak shipping season. We recommend that you take a few minutes now to evaluate your ShipWorks setup. When you make the most of ShipWorks’ automation and customization features, you can focus on shipping when those orders start to fly in. Use this checklist to make sure you’re taking advantage of all ShipWorks has to offer: · Check that your origin address defaults current for all...

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Shipping Insurance Essentials
Jul15

Shipping Insurance Essentials

Resourceful business owners have learned that it’s important to protect against risk. For online sellers, one of the best ways to do this is through shipping insurance. To get the maximum benefit out of whatever insurance you purchase, it’s important to learn some vital insurance basics. We’ve learned quite a bit about shipping insurance over the years and we’re happy to share some of our expertise with you.  1.      Pricing...

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Closed for Memorial Day

ShipWorks will be closed on Monday May 25th in observance of Memorial Day. We’ll be back open at 8:00a.m. CDT on Tuesday, May 26th. We hope you all have a wonderful and safe holiday.

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How to Wow Customers with Packaging & Shipping
Dec10

How to Wow Customers with Packaging & Shipping

Do you get excited when a package arrives at the door? Who doesn’t, right?!? Packaging makes a statement, and it’s a great opportunity to communicate to your customers and remind them why they bought from your store, not somewhere else. Whether you’re sending a pair of socks or a gallon of commercial paint, here are a few things to keep in mind as you create memorable box-opening-experiences for your customers. Your boxes don’t have...

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