Customer Testimonial: RoyalMailers.com

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Royalmailers.com is a leading manufacturer and distributor of shipping supplies online. The company serves retail, wholesale, and distributor markets throughout North America. Their factory direct sales model has been well received by their customers that typically save 35% or more by skipping traditional distribution channel markups. They offer a full product line of in-stock, ready-to-ship supplies, boxes, tape, bubble wrap, shipping labels, and more.

“I can’t say enough, honestly,” Royalmailers.com General Manager James Mecham said. “ShipWorks has a real product. They have enough support to handle the ever-changing protocols of the Internet. They’re up to speed with all the new rules and regulations for each and every market. I’m really impressed with what they’ve done with their software. It’s been a lifesaver for our company.”

Merchants like Royalmailers.com can connect ShipWorks to multiple sales channels and download orders into a single system where they can be reviewed and prepared for shipping. ShipWorks simplifies shipment processing by automatically configuring shipments based on rules specific to each business. The software can batch print thousands of shipping labels at one time, print fully-branded packing slip documents, send email notifications with order status details, and update tracking information to each marketplace.

“What took us 8 hours without ShipWorks now takes us 30 minutes,”Mecham said. “And it is error free.”
“All the carriers are built into the software. If you want to choose different carriers they’re all there for you. It’s one central junction point through multiple websites. All of those orders get pulled into ShipWorks and they can all be processed. ShipWorks automatically update through their API, which is great.”

 

Author: ShipWorks

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