Ensuring Your Amazon Shipments Are Updated

With the recent Amazon outage, we’ve been asked how you can create a filter that identifies and updates the Amazon orders that were processed during the Amazon outage.¬† Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

Here’s what you want your filter to look like at the end. Keep reading for step-by-step instructions on how to make your filter look like ours.

Here are step-by-step instructions:

  • In ShipWorks go to MANAGE > FILTERS and click NEW FILTER.
  • Name the filter AMAZON UPDATES (or similar name). Click NEXT.
  • Click the ADD CONDITION button (green circle with white +)
  • Click on ORDER TOTAL and select ORDER > LOCAL STATUS
  • Select SHIPPED from the drop-down so that the condition reads LOCAL STATUS EQUALS SHIPPED
  • Click the ADD CONDITION button (green circle with white +) again
  • Click on ORDER TOTAL and select ORDER > ONLINE STATUS
  • Select UNSHIPPED from the drop-down so that the condition reads LOCAL STATUS EQUALS UNSHIPPED¬† (you can type UNSHIPPED if the option is not available in the drop-down menu)
  • Click the ADD CONDITION button (green circle with white +) again
  • Click on ORDER TOTAL and select STORE > STORE TYPE
  • Select AMAZON from the drop-down so that the condition reads STORE TYPE EQUALS AMAZON
  • Click the ADD CONDITION button (green circle with white +) again
  • Click on ORDER TOTAL and select FOR ANY > SHIPMENT
  • Click on the SECOND ADD CONDITION BUTTON (green circle with white +)
  • Click on PROVIDER and select PROCESSED STATUS
  • Change the drop-down to PROCESS so that the line reads PROCESSED STATUS EQUALS PROCESSED.
  • Click NEXT and FINISH. You’re done!

Author: ShipWorks

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