Tips & Tricks: Prevent Tracking Information from Updating Online Marketplaces

Have you ever wanted to not have the tracking information automatically update in a marketplace? You can do this by disabling an “action” for our online marketplace.

1. Go to Manage>Actions

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2. Select your email notification action and click “edit”

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3. Select “settings” tab

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4. If your store is checked under “Only run the actions for these stores”, uncheck the box.

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Do you need more help or have another question? We’re here to help and we have FREE phone and email support. Send us a message or give us a call and someone from our awesome customer support team in St. Louis will get back to you.

Author: ShipWorks

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