What is ShipWorks?

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Overview | Product Tour | Testimonials | Pricing

Pricing

Pricing for ShipWorks is straight forward. There are no hidden fees, no surcharges. Just bliss.

Pricing is based on two factors:

  1. Your monthly shipment volume.
  2. How many active licenses you have in ShipWorks. (What does this mean? Scroll down.)
Shipments
Per Month
Users and
Workstations
Warehouse
Locations
Phone
Support
Email
Support
Online
Support
Monthly
Fee
0 - 99 Unlimited! Unlimited! Unlimited! Unlimited! Unlimited! $14.95
100 - 999 Unlimited! Unlimited! Unlimited! Unlimited! Unlimited! $29.95
1000+ Unlimited! Unlimited! Unlimited! Unlimited! Unlimited! $49.95

You will be automatically billed every month starting 30 days after signing up and you can cancel at any time.

How many licenses do I need?

Licensing is based on the number of online stores or accounts that you will use ShipWorks with. You can use a ShipWorks license on any number of computers provided its for the same online store or account.

Support

For the most part, support is free. Even phone calls. Sometimes you need a little extra help, and sometimes there may be a small charge. Here's when:

Express Setup

Express Setup provides trial users with a one-on-one session in which a support representative will connect directly to your computer and guide you through ShipWorks setup and configuration. We will walk you through installation, connecting to your store, setting up email, working with actions, filters, and templates, and answer any questions you may have.
Cost: $50 (up to one hour maximum)

Random Computer Help

This is for advanced not-directly-related-to-ShipWorks things like troubleshooting problems with your network connectivity, networking hardware, computer hardware and peripherals, drive failures, data loss, third party software applications, etc.
Cost: $50/half hour