Number of orders able to be viewed

[cycart]

I was searching for an old order so I changed my view to go back 1000 days instead of the default of 365. I now want to change it back to 365 but now Local Status is greyed out under the orders tab and won't allow me to change it.

[Wes]

If you go to Manage -> Manage Stores -> Store Settings -> Store Options -> Performance Settings, you should be able to revert back to 365 days.
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Wes
ShipWorks

[robo86]

How do you do this in Shipworks 3?

[Brett Berger]

ShipWorks v3 does not have this same feature. ShipWorks v3 will always load/display all orders.
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Brett Berger
Interapptive ShipWorks Support

[robo86]

But how come my orders cut off at 5/2011 - I am certain that we were able to see past that a few months ago because the tax audit that we are going through started in August and we could see the orders back to 2009 then.

[Brett Berger]

Apologies I should have been more explicit; ShipWorks will only show 100,000 orders maximum in a single view/filter. If you have more than 100,000 orders, make a unique filter that shows order date older than xx/xx/xxxx or similar.

If there are less than 100,000 orders, my guess would be that those missing orders weren't included in the backup file when migrating from v2.9 to v3.
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Brett Berger
Interapptive ShipWorks Support