Return Rates Are Rising. Is Your Business Ready?
Jul07

Return Rates Are Rising. Is Your Business Ready?

Returns are a fact of life for any ecommerce business, and they’re on the rise—according to a 2016 Multichannel Merchant survey, 15.4 percent of respondents said that their personal ecommerce return rate was in the 10-14 percent range, up from 8.3 percent in 2015. Why? In addition to an overall rise in ecommerce transactions, many sellers find – although it sounds counterintuitive – that liberal return policies often help drive sales....

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ShipWorks Display Customization Tips & Tricks
May28

ShipWorks Display Customization Tips & Tricks

We all know that ShipWorks is great at making shipping easier because of its amazing ability to fit into your unique business rules. You can use your choice of store platforms and your choice of shipping carriers. You can automate all kinds of business practices from e-mail notifications to setting specific defaults for certain types of shipments. Did you know that you can also customize the display itself? Our default display is a...

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Tips & Tricks: Free Shipping 101 eBook
Feb03

Tips & Tricks: Free Shipping 101 eBook

Are you trying to automate or improve your shipping in 2015?   If yes, we created this handy shipping guide for you. It has everything you need to know about shipping. Download this free eBook and learn best practices for shipping, shipping insurance, shipping supplies and more. Download it...

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Tips & Tricks: Sending a Shipment to US Territories
Dec09

Tips & Tricks: Sending a Shipment to US Territories

If you’ve attempted to process orders to United States territories, you’re probably asking, “Why do U.S. territories appear on the country drop-down menu for international shipments? Shouldn’t they be processed as domestic shipments?” It’s a good question. The answer is: Yes, they will be processed as domestic shipments. (However, getting there is a little less simple.) At ShipWorks, we’re aware that United States territories (like...

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How to Avoid 8 Common Shipping Mistakes
Dec04

How to Avoid 8 Common Shipping Mistakes

Shipping is essential when you sell online, and savvy e-retailers know it involves much more than simply sending a box. Shipping can be fun when it creates “wow” moments for customers and drives additional sales.  However, it can also be complicated and expensive as you try and navigate things like service level and accessorial charges. Thankfully, there are things shippers can do to avoid the most common shipping problems. 1. Let...

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15 Surprising Stats about the 2014 Online Holiday Shopping & Shipping
Nov19

15 Surprising Stats about the 2014 Online Holiday Shopping & Shipping

November is here. ‘Tis the season for turkey, red cups at Starbucks, early holiday commercials, and of course, holiday predictions. The experts are busy cranking out numbers and predictions that will put the shopping season in context for online retailers and shoppers. Here’s a birds-eye view of what is expected in November and December. How much consumers plan to spend this holiday season:   Americans said they expect to spend $781...

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