Order Management

See complete details on every customer order

Working with Orders

Most tasks in ShipWorks can be performed across multiple items at the same time. When you are working with orders, you can select one or more orders, right click (or use the ribbon toolbar options) and choose your desired task.

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Order Editor

Add and edit line items, product attributes, order charges, and more.

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Order History

The History tab shows a detailed history of all outbound emails and shipments associated with the order. You can view a copy of every email that was ever sent to your customer from ShipWorks, and you can click on a shipment record to track the shipment without leaving the software.

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Order Address

Click on the Address tab of the Order Editor window and you have full access to edit and validate the shipping or billing addresses.

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Order Audit

The Audit tab shows all changes made to an order and that order’s associated records (emails, shipments, etc). Viewing Audit details shows original and updated values, the modifying user, date modified, and more.

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Try it free for 30 days!

  • Import orders from any marketplace or shopping cart.
  • Easily compare services and shipping rates for all carriers.
  • Print shipping labels faster than ever.
See Pricing

Questions? 1‑800‑952‑7784