Although mobile users may have the lowest conversion rate, that’s beginning to change. Mobile accounted for 40 percent of sales this past Black Friday … [Read more] about Upping your Mobile Commerce Game in 2017
Are you up to your ears in post-holiday returns? You’re not alone. With any luck, your returns are from honest shoppers with legitimate gripes or … [Read more] about Returns Fraud: How to Protect Your Ecommerce Business
Returns Fraud: How to Protect Your Ecommerce Business
After the joyful frenzy of holiday shopping comes the stark reality of returns season. If you were relying on holiday profits to make your yearly … [Read more] about Holiday Returns: What Went Wrong? What Can You Improve?
Holiday Returns: What Went Wrong? What Can You Improve?
Why are customer loyalty and rewards programs so popular? Data suggests that when part of such a program, online shoppers tend to consider a narrower … [Read more] about Customer Loyalty and Rewards Programs: What to Consider
Customer Loyalty and Rewards Programs: What to Consider
In the National Retail Federation’s annual consumer spending survey, nearly half of those surveyed (48.2 percent) named free shipping and shipping … [Read more] about Three days you MUST offer free holiday shipping
Three days you MUST offer free holiday shipping
A little mystery can be exciting, but not when you’re on a website. A recent Salsify study reports 94 percent of users abandon a website if they can’t … [Read more] about Why Your Ecommerce Site Needs a FAQ Page
Why Your Ecommerce Site Needs a FAQ Page
Summer is barely behind us, but the holidays are quickly approaching, along with the outstanding opportunity for ecommerce and shipping companies to … [Read more] about How Online Retailers Can Prepare for the Holidays
How Online Retailers Can Prepare for the Holidays
No one disputes the convenience of online shopping, but it falls short of traditional brick-and-mortar shopping in one major way: the ability for a … [Read more] about 9 Pointers for Better Product Photography
9 Pointers for Better Product Photography
Are your product descriptions on point? If they aren’t, you may not be seeing the sales you projected, plus higher cart abandonment and return rates. … [Read more] about The Value of Proper Product Descriptions