Category: Uncategorized

FedEx to apply DIM weight to SmartPost shipments in 2018

By on January 5, 2018

FedEx’s 2018 rates went into effect on Jan. 1, but the changes don’t stop there. Starting January 22, FedEx will start applying a dimensional (DIM) weight pricing divisor of 139 to all FedEx SmartPost shipments (except rates by ounce). FedEx is making this shift in order to align FedEx SmartPost with its other delivery services, […]

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6 Tips for Shipping Carrier Rate Negotiations

By on December 19, 2017

As your ecommerce business starts to regroup after the holidays and ramp up for a successful 2018, it’s important to keep carrier rates in mind when developing your action plan for the new year. Why? For starters, shipping carriers start charging new rates soon: • 2018 UPS rates start on Dec. 24, 2017 • 2018 […]

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2018 USPS Shipping Rates Start Sunday, January 21

By on December 8, 2017

  As you may already know, shipping carriers are changing their rates soon—UPS 2018 rates go into effect first, on Sunday, Dec. 24, 2017, and then FedEx 2018 rates start on Monday, Jan. 1, 2018. The United States Postal Service has also announced its 2018 rate increases, which go into effect on Sunday, Jan. 21, […]

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FedEx Shipping Rates increases for 2018

By on December 1, 2017

In case you hadn’t heard, FedEx has announced its 2018 rates. New rates will go into effect on January 1, 2018 and include package returns. Your business might be too busy working on holiday orders to even think about next year’s rates, but Jan. 1 will be here before you know it, which is why […]

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3 Ways to Avoid the UPS Ground Holiday Surcharge

By on November 27, 2017

Earlier this year, UPS announced its plans for new peak surcharges applicable during defined periods during the holiday season “designed to enable UPS to continue to provide best-in-class value to customers while offsetting some of the additional expenses incurred during significant volume surges.” Even though the first round of these charges went into effect Nov. […]

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4 Ways to Win back your Holiday Customers for Repeat Sales

By on November 22, 2017

The holiday shopping season provides a unique opportunity to attract new customers who are trying to find the perfect gift for everyone on their list. Your ecommerce business is likely channeling lots of resources (and money!) to target these new customers, so why not maximize this effort by turning these one-time shoppers into loyal customers? […]

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How to Calculate Free Shipping into your Holiday Pricing

By on November 14, 2017

What do holiday shoppers want this year? Free shipping. According to the National Retail Federation’s annual Holiday Spending Survey, 94 percent of online shoppers plan to take advantage of free shipping.  Considering that for the first time in survey history, online is the top shopping destination this year (59 percent), ecommerce retailers stand to gain […]

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Free Download: 2017 Holiday Shipping Calendar

By on November 6, 2017

Happy Holiday Shipping Season from ShipWorks! In order to help you prepare for a prosperous season, we’ve created a helpful Holiday Shipping Calendar, which includes important holiday closures and shipping cutoff information for multiple shipping carriers. Download it here. Have you reviewed your shipping policies with the holiday season in mind? If not, now’s a […]

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ShipWorks Version 5.18: New Features Allow You to Combine Orders, Batch Process Amazon SFP Orders & More

By on October 30, 2017

ShipWorks Version 5.18 is now available at Here’s what you’ll get with the new version: Combine orders ShipWorks version 5.18 allows you to combine two or more orders into a single combined order, making it easy to ship multiple orders to the same address. This feature benefits both customer and shipper thanks to lowered […]

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