Support
Unlimited, free, US-based customer service by phone and email when you need it. Others claim to have good service…we have proven it for over 20 years.
Support
All ShipWorks plans include free and unlimited phone and email support with our US-based team of agents who are industry and product experts. For more complicated technical concerns, our Support Team may request temporary Remote Assistance computer access to ensure you receive the best support possible. The Support Team’s ability to gain one-time permission based Remote Assistance access is built into the ShipWorks application and no additional services are needed. We look forward to answering your answering question, solving technical challenges, and consulting on how your organization can best succeed as a merchant in the space.
