Shipping Software Features

The Works
Warehouse‑Exclusive Feature Set

  • Intelligent Order Routing
  • Pick/Pack Quality Assurance
  • The Hub: Web‑based Fulfillment Insights
  • Product Catalog: Import and manage your product information
  • Single Scan: Barcode‑Driven Shipping
  • Best Rate: Automatic Rate Comparison

Rules and automation tools

  • ShipSense—Automated Intelligence System
  • Schedule shipping and order management tasks 24/7
  • Single Scan—Search and process orders with a barcode scan
  • Import ODBC orders on search and/or barcode scan
  • Split an order into multiple orders
  • Combine orders into one shipment
  • Automatically connect to a website 24/7
  • Automatically upload files to FTP 24/7
  • Automatically print invoices & pick slips 24/7
  • Update tracking info to data source after every label print or on a schedule
  • Automatically insure products at set pricing levels
  • Automatically set signature-confirmation for high-valued items
  • Print pick lists, packing slips and shipping labels at same time
  • Send Shipment Notification email to customers
  • Automatically send follow-up (ie. marketing) emails after shipping
  • Address correction on data import
  • Built-in logic ensures that only applicable services are considered
  • Print barcodes on pick lists and packing slips
  • Customize memo field on labels
  • Hidden postage

Manifest management

  • End of day close out reports
  • Carrier manifest
  • Customized manifest management

Package returns

  • UPS Print and Mail
  • UPS Return Plus
  • USPS Prepaid Return Shipping Labels
  • RMA Number/Reason Fields
  • Email return labels

International shipping

  • Customs Forms
  • Certificate of Origin
  • Commercial Invoice
  • Shipper Export Declaration
  • Automate AESDirect filing

Customized customer communication

  • Customized HTML shipment notification emails
  • Customized pick lists and packing slips
  • Customized message included on shipping labels

Order research/reports

  • Order LookUp Mode: Simplified user interface to solely focus on shipping
  • QuickSearch order tool
  • Smart Filters
  • Track expenses by username, shipping carrier, mail class, etc.
  • Stores all order, customer, and shipment data locally
  • Local data accessible to other applications (ie. reporting software tools, customer service)

Valuable options for package insurance

  • No special forms or Post Office drop off required
  • Fast, hassle free claims
  • Up to $5,000 in coverage
  • Insurance for all carriers, all shipping services

Label processing speed

  • Faster label processing than web-based programs
  • Secure data storage on hard drive—faster data retrieval

Shipping rate comparison

  • Best Rate Tool: Instantly compare rates across select carriers and services
  • Best Rate Tool: Identify the lowest cost shipping rate based on required delivery time

Shipping rate discounts

  • Support for customer-negotiated carrier rates
  • MaxSaver Cubic Discounts
  • USPS: Commercial Base, Commercial Plus and Negotiated Service Agreements
  • USPS: Save up to 39% off Post Office rates through partnerships with Express1 and IntuiShip
  • UPS: Up to 30% off Standard List Rates for select UPS services
  • FedEx: Up to 16% off new accounts

Shipping carriers

  • DHL eCommerce
  • DHL Express
  • FedEx
  • FedEx Canada
  • FedEx SmartPost
  • OnTrac
  • UPS
  • UPS Canada
  • UPS Mail Innovations
  • U.S. Postal Service
  • See complete list

Carrier forms

  • FedEx SEL 169 (alcohol shipping)
  • FedEx OP-900 (dangerous goods)
  • FedEx Ground Close Manifest
  • USPS SCAN forms—Bulk package acceptance
  • DHL End of Day Manifest / Shipment Summary
  • UPS End of Day Report (via WorldShip Integration)
  • Export Declaration B13A—Canada
  • AES/EES Exemption
  • Electronic Export Information (EEI)
  • NAFTA Certificate of Origin

Carrier awards/designations

  • FedEx Provider of the Year
  • FedEx Compatible Diamond Solutions Partner
  • UPS Strategic Partner
  • Unlimited number of computers and workstations
  • Unlimited number of users
  • Unlimited number of shipping accounts
  • User Rights Controls
  • User Productivity Reports
  • Detailed User Auditing
  • Unlimited Phone Support (toll free)
  • Unlimited Email Support
  • Unlimited Online Forum Support
  • ProCare Program

ShipWorks service fees

  • All major credit cards

USPS postage purchases

  • Credit cards
  • Procurement card accounts
  • Invoicing for USPS via (min number of shipments required)
  • ACH Debit/Credit via (includes PayPal Debit Cards)
  • Check

Marketplace order processing

Shopping cart integrations

  • Magento
  • BigCommerce
  • Volusion
  • Miva
  • Shopify
  • 3dcart
  • Yahoo! Stores
  • PrestaShop
  • See complete list

Seller/inventory management

  • ChannelAdvisor
  • SalesWarp
  • SellerExpress
  • CrossPostIt
  • Cloud Conversion
  • See complete list

Warehouse management

  • ODBC, XML, CSV, Excel, TXT Import/Export
  • Generic Module API
  • ERP
  • OMS
  • Warehouse Management Systems (WMS)

Business tool integrations

Developer API integrations

  • Generic Module API
  • Call third party APIs from ShipWorks

Print labels on any printer

  • No special ink required—use regular printer
  • Inkjet/laser printer support
  • High speed thermal printer support
  • Print shipping label and packing slip at same time
  • Options for default primary printer and secondary printer

Postage scales

  • Zero-configuration scale support for USB scales

Try it free for 30 days!

  • Import orders from any marketplace or shopping cart.
  • Easily compare services and shipping rates for all carriers.
  • Print shipping labels faster than ever.

Questions? 1‑800‑952‑7784