Preparing Your E-Commerce Business for Growth

Did you see the news?  Forrester is projecting online retail sales in the U.S. will reach $370 billion by 2017, up from $231 billion in 2013 — a 10% compound annual growth rate (CAGR) over the next five years.

That is fantastic news. It means your e-commerce business will likely grow over the next five years!  We’re very excited for you, but we can also understand if you’re a little bit concerned with rapid growth since you know you are already very busy. How are you going to keep up with your company’s growth and provide great customer service without spending a fortune?

That’s where we come in. Our most successful e-commerce customers have told us that before finding us, they were spending 40-60 hours a week on shipping. Ouch! That’s equivalent to a full time job where you’re doing mind-numbing shipping processes like completing labels and emailing tracking numbers. And if you hire someone to do your shipping, that’s an additional headcount that will likely cost you between $9.00-$15.00/hour.

Now, fast forward a little and ask those same successful online businesses what was one of the first things they automated that made a difference to their bottom-line. The majority will tell you it was automating shipping. In fact, the same customers who used to spend 40-60 hours a week on shipping are now spending approximately 15 minutes a day.

Said another way, ShipWorks customers reduce their shipment processing times by more than 50% while saving tens of thousands of dollars annually.

If you’re at a crossroads with your e-commerce business and trying to find more hours to the day, here are some common questions and answers that you may find helpful:

Q. At what point should I look at a shipping service? I only ship about 25 packages a week.
A. You should start looking for a shipping service now. Most of our customers join ShipWorks when they’re shipping 15-20 packages a week.

Q. How much? I’ve heard that shipping services are very expensive.
A. You can ship between 0-99 packages a month for $14.95, 100-999 for only $29.95, and 1000+ for only $49.95.  To us, that’s a bargain.

Q. Can I try it before I sign up?
A. Yes! We give you 30 days to check us out for free. And unlike some of our competitors who ask you for your credit card so they can start billing you on day 31, we don’t. You get 30 days for free with absolutely no obligation. We don’t ask for your credit card, your social security number, your mother’s maiden name, or any other identifying security question. There are absolutely no strings attached. It’s 30 days free and it’s on us. Try it and see how much time we save you!