How to Fight Shopping Cart Abandonment
According to a Business Insider report, about $4.6 million in products never left online carts in 2016. If you’re struggling to understand why many customers fail to finalize their sales, here are a few theories and fixes. Problem: Advanced buyer’s remorse. If a shopper likes your product enough to add it to his or her cart but not enough to follow through, price is very often the culprit. Solution: Reevaluate prices. There’s no...
Improving Your Ecommerce Checkout Experience
Ecommerce shopping should be easy and enjoyable – right up to the point of purchase. Unfortunately, unwieldy and less-than-intuitive checkout processes can stall sales or lose them altogether. Requiring users to take extra steps, input additional information or be faced with unexpected charges will have them leaving your site and buying elsewhere. What can you do to ensure that checkout leaves your customers satisfied with the...
7 Tips for Online Retailers to Handle Backorders
When you’re fortunate enough to have lots of ecommerce orders coming in, there’s a chance you may have backorders. Here’s what you should know about managing the expectations of your customers when you can’t immediately fulfill their requests. Don’t process payment until the order can be filled. In the event your wholesaler or distributor is unable to fulfill the order at all or the delay is longer than expected, it’s easier on...
5 Great Tips to Automate Shipping Decisions in Your Warehouse
In the world of warehouse shipping, it’s essential to find the fastest, cheapest, smartest way to get products to customers. The more tasks you can automate through your shipping software, the more efficient your process can be. Minimizing the number of decisions your employees need to make results in faster order processing, fewer errors and more control of the shipping process. This also makes it easier for seasonal or part-time...
How Can I Limit Product Loss?
It’s so important to protect your products at every stage – from the warehouse all the way to their destination. Here are pointers for ensuring the integrity and safety of what you sell in order to minimize loss as well as avoid customer disputes. In the warehouse Assess warehouse personnel. Whether you store your products onsite or use a commercial warehouse, double-check the qualifications and background of those who will be...
Best Practices for Maximizing Warehouse Efficiency
ShipWorks’ Mirza Mulaosmanovic recently hosted a webinar covering the Best Practices for Maximizing Warehouse Efficiency. If you didn’t get a chance to watch the webinar live and participate, check out the recording below. We’ve also included answers to the questions our virtual audience had during the webinar. Q: What is Best Rate? A: Best Rate is a rate shopping feature that lets you rate shop across select shipping carriers to...
