What’s More Important – Free Shipping or Fast Shipping?
Thanks to retailers like Zappos and events like the Amazon Effect, today’s consumers are expecting the conveniences of free and fast shipping. Zappos set the stage by implementing free shipping and free returns in 2003 and free overnight shipping in 2007. Yet, the Amazon Effect propelled this phenomenon by offering free two-day shipping with the introduction of Amazon Prime membership in 2005—a bump up from Amazon’s free...
It’s All About You – Customize ShipWorks for Your Workflow
Written By ShipWorks Tech Writer: Dan Coleman Let’s face it… ShipWorks has a lot of performance packed in there. And with performance, comes a user interface that may or may not be configured for your personal workflow. Did you know that you can customize the layout, the look, the buttons and even the information you see on screen to your personal liking? You sure can. Let’s take a look: SCAN-TO-SHIP VIEW The SHIP tab can be...
Holiday shipping delays: What you can do about it
Guest Author: Brian Gibbs of Refund Retriever It is a known fact that shipping is expensive, and many eCommerce companies today deal with late packages that hurt their bottom line. Most shippers are aware of the UPS and FedEx delivery guarantee. Each package has a guarantee to arrive on time or it’s free. However, shippers can expect the money-back guarantee to change during the peak holiday season. Customers are more demanding and...
Automatically Print Shipping Labels
Written By ShipWorks Tech Writer: Dan Coleman Why not have ShipWorks automatically print shipping labels for you? It could save time, reduce costly mistakes, and increase shipping performance. By now you have probably heard about ShipWorks’ scan-based quality control functionality. No? Well, let me tell you about it. I’ll make it quick; I promise. Scan-based quality control allows you to verify that the correct products and...
Capture the Gen Z Market with Speed
Generation Z (Gen Z) is the demographic that many e-commerce companies are looking to market and sell to today and for good reasons. By 2020, this entrepreneurial generation of influencers is projected to account for 40 percent of consumers and has $44 billion worth of buying power today. Moreover, Gen Zers value hyper-convenience and want services and products they can consume immediately. This “need for speed” is also...
