Category: Expert Advice

How to Cater to Consumer Demands During the Holidays

By Maria Fagerland on December 18, 2020

Shopping—both as a merchant and a customer—has become more complex, competitive, and personal. And never has that been more true than in 2020. The global coronavirus pandemic has transformed retail. Brick-and-mortar and online retailers, alike, have faced numerous simultaneous hardships that they never thought they’d have to encounter—physical store closures, reduced staff, excess or limited […]

Why Scaling Without Penalty is Important

By Melissa Hedge on April 14, 2020

Few eCommerce businesses have the same shipping needs throughout the year. Seasons, weather, economic trends, holidays and other factors often cause major fluctuations. Consequently, companies can benefit from shipping software that offers scalability without financial penalties. To scale up or down affordably, avoid these three policies: 1. Long-Term Plans When a software supplier requires a […]

6 Ways to Increase Warehouse Productivity

By Melissa Hedge on December 17, 2019

Guest Author: David Madden, Founder and President of Container Exchanger Productivity in the warehousing and storage industry dropped by 7.6 percent in 2018. In today’s warehousing industry, workers often need to deliver packages right to the consumer’s front door, which has increased the amount of labor per order. With more consumers ordering goods and products online, the […]

Customers V/S Products: Which Needs More Focus In The Retail Business?

By Melissa Hedge on December 11, 2019

Guest Author: Enalito “It takes months to find a customer and only seconds to lose one” Customers – a crucial business element are hailed as the true kings of the business since 20% of the customers are known to drive 80% of the business. Without customers, retailers can lose or win in the market […]

We Don’t Need No Stinking Mouse

By Melissa Hedge on December 5, 2019

Written By ShipWorks Tech Writer: Dan Coleman SCAN > BEEP > the order is loaded. SCAN > BEEP > items are picked and verified. SCAN > BEEP > the label is printed. Scan-to-Ship is a huge time saver. Just scan a barcode to perform one or more actions, like searching for an order, or […]

Returns in Retail E-Commerce

By Melissa Hedge on December 3, 2019

The holiday season often means big sales for retailers of e-commerce stores. But it can expect massive returns. E-commerce owners and managers face several challenges when it comes to online returns from increased operational costs to supply chain complexity. The new consumer mentality helps exacerbate these challenges. Today’s consumers are ordering multiple sizes and colors […]

Save Those Searches for Easy Recall

By Melissa Hedge on November 14, 2019

Written By ShipWorks Tech Writer: Dan Coleman Albert Einstein defines insanity as doing the same thing over-and-over again and expecting ShipWorks to magically begin to do it for you… or something like that. If you’re like me, you use the Advanced Search function to locate groups of orders pretty often. It’s a great way […]

Proud of Your Brand? Flaunt It.

By Melissa Hedge on November 12, 2019

Written By ShipWorks Tech Writer: Dan Coleman You have a logo you paid hard-earned money to have created. It took hours and hours to make sure it captures your brand exactly how you hoped it would. It sets the tone for your consumers before they ever lay eyes on your product and differentiates your […]

What Are the Premium Shipping Options Available on Amazon?

By Melissa Hedge on November 7, 2019

Over the years, the retail culture of immediacy has increased to such degree that big players like Amazon – and most recently, Walmart and Target – have made it possible for customers to have their products shipped in a blink of an eye. We all seem to be getting influenced by social immediacy, and the […]

How to Offer Black Friday Discounts and Still be Profitable

By Melissa Hedge on November 1, 2019

Black Friday is a big deal for e-commerce companies since it’s one of the most profitable sales days in retail. Black Friday saw a year-over-year growth of 23.6 percent, with online sales raking in $6.2 billion in 2018. Moreover, Cyber Monday online sales grew by 14 percent in 2018, earning $7.75 billion. Discounting is now inherent, and a part […]

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