This is a guest post from our friends at Refund Retriever, an auditing system that identifies issues and over-charges that occurred with shipments, applies for refunds, and verifies those refunds are credited back to the customer. Refund Retriever is integrated with ShipWorks and customers can sign-up for free.
Did you know that each package you send out is guaranteed to arrive on time or it’s free?
The holidays present a different set of rules to this guarantee that you should know about. Before you refund your buyer for a late shipment, see if you can get a refund yourself.
Here are the rules you need to know:
FedEx
UPS
Download Refund Retriever’s free holiday calendar that shows the refund eligibility schedule for the holidays.
If you are not receiving refunds for your late packages sign-up today and see how much Refund Retriever can really save you!