Free Webinar: Solving the Top 5 Challenges Facing Warehouse Managers in 2017
Jan17

Free Webinar: Solving the Top 5 Challenges Facing Warehouse Managers in 2017

Looking to improve your ecommerce company’s warehouse efficiency and profitability in the new year? ShipWorks is partnering with SkuVault to provide enterprise-level ecommerce companies with the information necessary to conquer top challenges facing warehouse managers. Join Wes Clayton, ShipWorks co-founder and general manager, and Andy Eastes, SkuVault co-founder and CEO, as they provide the information you need to improve your...

Read More
Returns Fraud: How to Protect Your Ecommerce Business
Jan06

Returns Fraud: How to Protect Your Ecommerce Business

Are you up to your ears in post-holiday returns? You’re not alone. With any luck, your returns are from honest shoppers with legitimate gripes or valid reasons for changing their minds. However, you should also be mindful of returns fraud and how it can impact your business. Here are a few steps you can take now to cut down your risk. Review your returns policy. As an ecommerce seller, you want your return policy to be generous enough...

Read More
Holiday Returns: What Went Wrong? What Can You Improve?
Dec30

Holiday Returns: What Went Wrong? What Can You Improve?

After the joyful frenzy of holiday shopping comes the stark reality of returns season. If you were relying on holiday profits to make your yearly goals, those returns can sting all the more. And for ecommerce sellers, return rates are estimated to run three times higher than physical stores. Although any online seller needs to be prepared for the possibility of returns, you can actively work to reduce their numbers and overall impact....

Read More
Customer Loyalty and Rewards Programs: What to Consider
Dec23

Customer Loyalty and Rewards Programs: What to Consider

Why are customer loyalty and rewards programs so popular? Data suggests that when part of such a program, online shoppers tend to consider a narrower set of retailers, both out of habit and to ensure they derive as much value and/or perks from their membership status as possible. This is true whether the program simply involves racking up points on purchases toward a freebie or discount, or if a set membership price delivers a suite...

Read More
Three reasons to consider an enterprise-level shipping solution
Dec02

Three reasons to consider an enterprise-level shipping solution

The need to keep up with the growth of retail ecommerce sales (which is predicted to more than double between 2015 and 2020) is putting a huge strain on shipping operations. If you are struggling to manage this growth, meet customer expectations and lower costs, it may be time for you to consider upgrading to a solution that can optimize your shipping workflow across your enterprise organization. Enterprise shipping software provides...

Read More
Three days you MUST offer free holiday shipping
Nov18

Three days you MUST offer free holiday shipping

In the National Retail Federation’s annual consumer spending survey, nearly half of those surveyed (48.2 percent) named free shipping and shipping promotions as the top factor for choosing a retailer. Even if free shipping isn’t part of your company’s everyday strategy, you might want to consider building one-day flash campaigns around free shipping for three particular dates. Here’s why: Monday, November 28 Cyber Monday is expected...

Read More