Announcing Reduced UPS® Rates for ShipWorks Users

Announcing Reduced UPS Rates for ShipWorks Users

Fall 2019, announced a partnership with UPS®, introducing a number of pre-negotiated shipping rates and discounts for its users. You may be wondering: How does this affect me and my business?

As a company, we’re thrilled to be able to extend these reduced UPS® rates to all ShipWorks users.

“We want to empower our customers, and we know that delivery speeds and competitive rates are an important factor for success.” said Ken McBride, Chairman and CEO of

As one of the leading global carriers, UPS plays an important role in global e-commerce and shipping logistics. They serve more than 220 countries and territories around the world. McBride says, “This new collaboration will allow us to bring the leading shipping solutions of UPS to our customer base in a simpler and more seamless fashion, and at very attractive new discounts.” In addition to offering deep discounted rates to ShipWorks users, UPS also offers a guaranteed delivery program, which refunds shipping charges if a package is delivered later than the committed time.

“By collaborating with, their e-commerce customers will have easy access to UPS within the same familiar platform they’ve been using, offering them more choice and control over their shipping needs,” said UPS’s Chief Marketing Officer, Kevin Warren.

This partnership is another exciting benefit we’re happy to offer ShipWorks users, enabling you to stay competitive and succeed in the ecommerce world. Below are answers to the most common questions about this new program.

What are the UPS® discounted shipping rates?

ShipWorks users will receive up to 66% off UPS 2nd Day Air® and 50% off UPS® Ground shipments. Combine those discounts, and it’s like shipping two packages for the price of one.

Additional benefits include the aforementioned guaranteed delivery program, exemption from certain surcharges, and no minimum shipping volume is required. Learn more here.

ShipWorks will support the following portfolio of UPS shipping options:

  • UPS Next Day Air Early®
  • UPS Next Day Air®
  • UPS Next Day Air Saver®
  • UPS 2nd Day Air A.M.®
  • UPS 2nd Day Air®
  • UPS 3 Day Select®
  • UPS® Ground

When can I expect to see the UPS® reduced rates reflected in my ShipWorks account?

They’re ready now! New and existing Shipworks users, based in the United States, can add their account and start shipping today. Don’t forget to have version 7.8 installed!

What if I already use my own negotiated UPS® rates?

The new UPS discounts will not affect any rates negotiated outside of ShipWorks. If you prefer to use your own shipping rates—regardless of carrier—you are still able to connect your existing accounts to ShipWorks.

How do I take advantage of these discounted shipping rates?

Every ShipWorks user qualifies for the reduced UPS rates through ShipWorks. However, you must set up a new UPS account through ShipWorks One Balance. Step-by-step instructions can be found in the ShipWorks knowledge base.

For more information or help getting set up, the amazing ShipWorks support team is here to help. Reach via phone, email, or chat.

* Reduced rates are limited to shipments within the continental U.S. These rates and discounts exclude shipment origins from Alaska, Hawaii, and Puerto Rico. Rates and any applicable discounts are subject to change at any time without notice.