UPS and FedEx Shipping Refunds: Make Your Business More Profitable

Guest Author: Brian Gibbs of Refund Retriever

Want to gain revenue and increase efficiency in your e-commerce business? Look no further than your shipping strategy when it comes to strengthening your profit thanks to UPS and FedEx shipping refunds gained from small parcel auditing and shipping refund credits.

Multicarrier Shipping Strategy in 2019

With a reported 51% of consumers preferring to shop online than off, it’s critical for companies to optimize their shipping best practices and look for ways to save on their shipping spend. Among them includes having a multi-carrier shipping strategy. As a result, businesses will benefit from more favorable terms per carrier based on shipping needs that may include: transit time, pickup locations, dimensional pricing, unexpected shipping fees and more. With UPS and FedEx both among the top carriers, it’s important for shippers to welcome both carriers into their shipping strategies – yet doing so with a strategy is key. To help, welcoming a parcel auditing service into your efforts will not only help increase efficiency but also increase profit. The ability to compare true shipping costs for each carrier, side by side, is essential.

What Is Parcel Auditing… & Why Is It Important?

Begin by looking to enhance shipping efficiencies from a variety of angles. Including the auditing of late packages, flat rate shipping options, checking for duplicate charges, and capturing incorrect surcharges. By identifying these often fine-print details through automated reports, companies become more strategic in their future shipping decisions. Additionally, this data allows companies to be better informed in their future parcel actions – including the many factors that directly impact their shipping spend and savings. With savings always a priority among companies, welcoming parcel auditing into shipping strategies is a no-brainer. Too often companies dismiss because they aren’t aware this is easily available to them. Thanks to parcel auditing, however, companies are saving money while being better informed to their shipping inefficiencies. All this without having to spend any upfront money investing in this intelligence. With parcel auditing services such as that from Refund Retriever, companies gain real-time insight on issues impacting their shipment billing.

Parcel auditing can detect:

Once identified, apply for refunds due to the shipper and as a result, receive shipping refund credits in a timely fashion. The best part? This automated service happens with seamless integrations. Thus, making it easy for busy business operators to benefit from the savings without no additional workload.

On-Time or It’s Free Guarantee

Finally, when working with carriers such as FedEx and UPS, all packages are guaranteed to arrive on time, or it’s free. It is your right as a sender to request shipping refunds and gain money back on your shipments when deserved. Through parcel auditing, you can not only do this but also gain clarity on your shipping inefficiencies and spend. Thanks to the automated parcel tracking that parcel auditing provides, you are in a better position to concentrate on the core aspects of your business versus investing more time into your shipping efforts. Combined with platforms such as Shipworks, automation can help your company better optimize their overall efforts and just as importantly, save money along the way. With a goal of making profit a priority in 2019 and beyond, it’s critical also to recognize that to do so you must increase your efficiency by doing less yet making more along the way. Parcel auditing can help businesses accomplish this and fortunately, it is quick and easy to start. Discover more about how parcel auditing can benefit your shipping business.



About the Author | Brian Gibbs | President of Refund Retriever

Brian Gibbs founded Refund Retriever in 2006 while running his first eBay based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever’s primary focus is FedEx and UPS parcel invoice auditing. After graduating from Texas A&M University in 2001, he then graduated from the University of Houston in 2004 with a JD and MBA. Gibbs has been featured in Forbes, Entrepreneur and other publications discussing parcel auditing, shipping, ecommerce and more. Learn more at or call (800) 441-8085 for more information.